At the checkout page two shipping methods are offered. We are always shipping with DHL/Deutsche Post.
- Germany (4.49 Euro incl. 19% VAT) -> choose this if your shipping address is in Germany
- International (5.59 Euro incl. 19% VAT) -> choose this for the rest of the world
As soon as we have received the payment of the ordered goods and they were shipped you will receive a confirmation e-mail from us. There you will find a tracking number with which you can follow the shipment. We will always send your items with registered mail / recommandé (also called “Einschreiben” in german) from Berlin, Germany.
Within Germany the shipping will take about 1-3 days. International about 1-2 weeks under exceptional circumstances even longer.
Depending on your country it is possible that you have to pay the VAT and/or additional customs and processing fees on import. Please ask your local postal provider about those fees.
At the moment we are discovering issues with shipping to UK and Austria. It can take between 2 to 4 weeks until the ordered items arrive at your location. We really have no influence on this since any “EXPRESS” shipping methods would be so much more expensive.